1. Services Provided
Full Out Coaching offers virtual coaching services to clients worldwide. Our coaching services do not constitute medical treatment or therapy and should not be used as a substitute for professional mental health care or medical care.

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2. Confidentiality
Confidentiality is a cornerstone of the coaching relationship. Full Out Coaching holds all client records securely and treats all client information with the utmost confidentiality. Information is recorded and held solely for the purpose of maintaining effective coaching.

All information will be kept confidential unless:

The client and coach agree to discuss something with a third party. In such cases, a consent form will be used.
The coach believes that the client's life is at risk, another person's life is at risk, or the coach is liable to civil or criminal court proceedings if the information is not disclosed. If possible, this will be discussed with the client beforehand.
According to the International Coaching Federation (ICF) standards, notes or previously agreed-upon recordings of sessions will be kept in a secure or password-protected location for a maximum of six months.

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3. Anti-Discrimination Policy
Full Out Coaching is committed to anti-discrimination and values diversity and inclusion. We do not discriminate on the basis of age, gender identity, sexual orientation, marital/partnership status, religion, race, color, national origin, disability, heritage, or political belief. We strive to create a welcoming and respectful environment for all clients.

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4. Cancellation and Missed Session Policy
If you are unable to attend your appointment, please notify us as soon as possible. A minimum of 24 hours notice is required for cancellations. If less than 24 hours notice is provided, or if you do not attend your appointment, the full session fee will be charged. Where possible and with adequate notice, you may be offered an alternative appointment.

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5. Session Locations and Structure
Coaching sessions may take place on Company property or another mutually agreed-upon location. Sessions may also occur via phone or videoconference (e.g., Google Meet). Each session is 45 minutes in duration and will occur weekly or bi-weekly, as agreed upon by both parties.

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6. Payment Terms
Payment for coaching services is due in full before the commencement of the coaching relationship. Accepted payment methods include credit/debit cards or other methods agreed upon by both parties. Late payment may result in a suspension of coaching services until payment is received, and a 5% late fee may be applied to overdue balances.

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7. Client Responsibility
It is strongly advised that if you have concerns about any aspect of your physical or psychological well-being, you consult with a medical doctor or mental health professional for an up-to-date evaluation of your health needs. Coaching is designed to work in conjunction with, not replace, such services.

Participants are expected to actively participate in the coaching process, including attending scheduled sessions, completing agreed-upon action steps, and providing honest feedback to the Coach. Participants also agree to maintain confidentiality regarding the coaching sessions' content and communicate openly and honestly with the Coach.

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8. Liability
Full Out Coaching aims to provide the highest quality coaching services. However, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. Clients agree to use the coaching services at their own risk and discretion.

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9. Termination of Services
Either party may terminate the coaching relationship at any time with written notice. If the client terminates the relationship, any prepaid fees for unused sessions will be refunded, provided the cancellation notice meets the 24-hour policy. This termination clause is subject to the conditions outlined in the Full Out Transformation Assurance - Guarantee.

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10. Duration of Agreement
This coaching agreement shall commence on the effective date specified herein. It shall continue for the duration of the participant's selected coaching package (e.g., 6 sessions over 6 weeks/12 weeks or 12 sessions over 12 weeks/24 weeks). Upon completion of the agreed-upon sessions, the coaching relationship will terminate unless otherwise renewed or extended by mutual agreement.

11. Expectations and Boundaries
Participants and Coaches agree to establish clear expectations and boundaries for the coaching relationship. If issues arise, both parties commit to open and honest communication to address and resolve concerns.

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12. Intellectual Property
All materials provided by the Coach, including but not limited to documents, assessments, and tools, are the intellectual property of the Coach. Participants agree not to reproduce or distribute these materials without the Coach's permission.

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13. Follow-up Communication
Participants may receive follow-up communication, such as emails or resources, between coaching sessions to support their progress. Participants can opt out of such contact by notifying the Coach in writing.

 

14. Recording Sessions
The Coach may request permission to record sessions for professional training and development purposes. Participants may decline. If agreed, a Client Release Authorization will be completed.

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15. Force Majeure
Neither party shall be held responsible for any delay or failure in the performance of any part of this Agreement to the extent such delay is caused by fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or any other similar cause beyond the reasonable control of the parties.

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16. Governing Law
This Agreement shall be governed by and construed per the laws of Maryland. Any disputes arising under or in connection with this Agreement shall be resolved in the appropriate courts of Maryland.

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17. Amendments
This Agreement may be amended only in writing and signed by both parties. Any changes made will be considered an integral part of this Agreement.

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18. Full Out Transformation Assurance - Guarantee
Main Offer:
At Full Out Coaching, we guarantee your transformative journey. If you have yet to experience progress after completing six or twelve coaching sessions, we're thrilled to offer you a 50% cash-back guarantee on your paid coaching fees.

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Conditions for Eligibility:
To be eligible for the cash-back guarantee, immerse yourself in the coaching process:

Active Participation: Engage actively in each session, being present, attentive, and fully engaged. Timely attendance to scheduled sessions is crucial.
Commitment to Growth: Demonstrate a sincere effort to apply the insights and strategies discussed during our sessions.
Feedback Collaboration: Engage in open and honest feedback sessions to refine our approach.
Follow Our Coaching Agreement: Adhere to the principles outlined in our Coaching Agreement.
Accountabilities and Action Steps: Commit to the agreed-upon action steps identified at the end of each session.
Process:
Initial Evaluation: Conduct a thorough assessment of your starting point and goals before your first session.
Co-Creation of Goals: Work collaboratively towards your defined vision.
Accountabilities and Action Steps: Define action steps at the end of each session.
Regular Check-ins: Ensure we’re on track through regular check-ins.
Completion Confirmation: Assess your journey after the contracted sessions to determine eligibility for the cash-back guarantee.
Exclusions:
The guarantee does not apply if there is a lack of active participation or commitment to the coaching process.
If you terminate the coaching prematurely, the guarantee is void.
The guarantee is applicable for the first coaching program only.

How to Claim:
Email within 14 days of completing the coaching program, outlining the reasons for not experiencing expected progress.

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19. Designing Our Dynamic Partnership
Crafting the blueprint for our partnership ensures it's tailored for your maximum benefit. These principles set the stage for success:

Confidentiality: Your privacy is paramount.
Whole Self: Bring any elements of your life needing exploration.
Tough Conversations: The Coach will push boundaries empathetically.
"Counter-offering": Feel free to push back or present alternative perspectives.
You Own the Agenda and Your Progress: Control the session’s focus and your progress.
Feedback: Share if anything requires adjustments.
Regularity Creates Impact: Commit to at least biweekly meetings.
Respecting Time: Reschedule at least 24 hours before the session.

By engaging in coaching services with Full Out Coaching, you acknowledge that you have read, understood, and agree to these terms and conditions.

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If you have any questions or need further clarification, please do not hesitate to contact us at taneshalmoody@gmail.com.

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Thank you for choosing Full Out Coaching. We look forward to working with you to achieve your goals and live your life "Full Out."

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Full Out Coaching (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

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1. Information We Collect
We may collect and process the following types of information:

1.1 Personal Information

Name
Address
Phone number
Email address
Payment information
Other personal information you provide during coaching sessions or through communication with us
1.2 Non-Personal Information

Browser type and version
IP address
Operating system
Referring website
Pages viewed
Other anonymous usage data

2. How We Use Your Information
We use the information we collect in the following ways:

2.1 To Provide Services

To manage your coaching sessions and related services
To process payments and manage billing
To communicate with you regarding your coaching sessions and related services
2.2 To Improve Our Services

To personalize your experience
To improve our website and services based on feedback and usage patterns
To conduct analytics and research
2.3 To Communicate with You

To send you updates, newsletters, and marketing communications
To respond to your inquiries and provide customer support
To notify you of changes to our services or policies
2.4 For Legal and Safety Purposes

To comply with legal obligations
To protect the rights, property, or safety of Full Out Coaching, our clients, or others

3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

3.1 With Your Consent

We may share your information with third parties if you provide explicit consent.
3.2 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you as long as they agree to keep this information confidential.
3.3 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements.

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6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:

6.1 Access

You have the right to request access to your personal information.
6.2 Correction

You have the right to request the correction of inaccurate or incomplete personal information.
6.3 Deletion

You have the right to request the deletion of your personal information, subject to certain legal exceptions.
6.4 Objection

You have the right to object to the processing of your personal information in certain circumstances.
6.5 Portability

You have the right to request the transfer of your personal information to another party.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any linked websites.

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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

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10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Tanesha Moody
Tanesha L. Moody LLC DBA - Full Out Coaching
Email: taneshalmoody@gmail.com

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By using our services, you consent to this Privacy Policy.